FAQ
Frequently Asked Questions
How can we help you?
We proudly serve the communities of Oakland, Piedmont, Berkeley, and Montclair. We’re excited about the future and look forward to expanding our services to more cities soon.
During holiday periods, there is an additional charge of $15 for every service. This ensures that we can provide the same high level of care even during busy times.
You can book a service by calling us at (510) 459-0932, emailing us at info@mypawpals.org, or sign up on our website with the new client form [new client website].
We provide services Monday through Sunday, operating from 6 AM to 12 AM. However, our support team is available from 9 AM to 5 PM, Monday through Saturday. We will try to respond to your inquiries as soon as possible outside of these hours.